As a Scrum Master, here are the dimensions you should consider:
- Does the team trust
- each other?
- the Scrum Master?
- their management?
- Product Owner?
- Is this trust mutual?
- What is the basis of the trust relationship?
- Is the trust relationship also transitive, for example: Does the Product Owner also trust the Management dealing properly with the team?
- Is the trust relationship also indirect, for example: Do Customers and Management trust each other?
Building trust is the first and most important pillar for team success. Only when trust is present, technical improvement activities will be effective.